“We see exceptional care given to the homes’ fit and finish. Falcon has scheduling systems in place that provide a smooth communication process for subcontractors and keep the home build on time. Nate and Dustin are very good advocates for their customers. These guys know how to build a high quality home.”
“TruKitchens Inc. works with many contractors throughout West Michigan, but Falcon Custom Homes is among the best of the bunch. The attention to detail and the exceptional communication allows our work with design and cabinetry to exceed expectations. We at TruKitchens Inc. are proud to be a preferred partner of Falcon Custom Homes.”
“They build you a home like it’s theirs, but with your input and tastes.”
“We were very pleased with the professional quality of Falcon Custom Homes’ work and the timely manner in which it was completed. They showed up everyday at the time they said they would be there, no excuses. Any questions or concerns were dealt with immediately. We did an extensive remodel of our kitchen and first floor and, after more than a year, we still couldn’t be more pleased. We would highly recommend them.”
“Nate is very professional; he really watches the details. He puts the needs and desires of the customer ahead of his own. Nate has his customer’s best interests in mind, even beyond what the customer might realize their interests are. He is a bit of a perfectionist and he is very fair. Nate gives subcontractors ample time and the correct amount of information to do a good job. Dustin has a high regard for the customer, but also for the subcontractors. So while he keeps the best interest of his customer in mind at all times, he also watches out for his subcontractors. He is a stickler for the schedule, which makes it easy for the subcontractors to schedule their work. Dustin treats his subcontractors with respect.”
“I believe that Falcon and their designers are ‘risktakers,’ and I mean that as a positive. Their impactful homebuilding strategies are adaptive and creative. It would appear to me that they create significant substance in their approach.”
“Our experience with Falcon Homes started out a little wobbly, as it would with any new contractor. Our home’s end result, however, is phenomenal. Falcon’s attention to detail on our $2,000,000+ project was second to none. But what really impressed me about Falcon was their responsiveness and willingness to do repairs after the warranty expiration. No company does that anymore! If I have a question, even almost four years after our home’s completion, Nathan Abbott will drive 40+ miles to my home to check it out and assist me any way he can. I would definitely recommend Falcon for your high-end home construction if you want quality workmanship and attention to detail.”
“People building new homes commonly complain about delays, poor communication with builders, and not getting what they were told. You will not hear these things from clients of Falcon Custom Homes. I have worked on many residential job sites over the years,but none are run more efficiently than the ones with the Falcon sign out front. From the drawing board to completion of your home, Nate and Dustin work tirelessly to make sure your project runs as smoothly as possible without compromising quality. These guys go through everything with a fine-toothed comb to make sure all aspects meet or exceed Falcon’s standard of excellence. Once you have selected Falcon Custom Homes to build your dream house, you can rest assured you will have a beautiful home that was built the right way; I guarantee it.”
"Having worked with Falcon Custom Homes for over 17 years in new construction and renovation projects for our clients, we have always been very impressed with the abilities of the Falcon Team. Their project organization skills and hands-on approach through all phases of construction have produced a high quality of craftsmanship and attention to every detail. They have provided our clients with consistently beautiful and meticulously built results that speak for themselves. Throughout every project we have had very responsive attention and communication to our team and our clients verbally, through email, and on-site when needed from Falcon Homes, their project managers, and sub-contractors. The team of sub-contractors in each project has proven to be just as friendly, organized and detail oriented – the innovative solutions and pride they all take in their work is very noticeable and much appreciated. It also shows that Falcon Homes only works with the best to construct the very best. Having an organized and highly capable builder and sub-contractor team has helped produce on-time, in budget results and has curbed much of the home owner anxiety and concerns that we know can occur in any project.
We know from both personal and professional experience that at times a project can be filled with many unforeseen circumstances and our clients and our team have been very pleased with Falcon’s ability to apply organized, forward thinking, and innovative solutions which have consistently helped to address any areas that may have posed problems and created delays during a project. This ability is also apparent in the highly skilled sub-contractors they partner with to meet clients’ needs and expectations.
We couldn’t be happier with the results of each project in which we have partnered with Falcon Custom Homes and they will always be at the top of our list when referring our clients to an experienced, high quality custom home builder."